Silverland StoneLoading ...

Privacy Statement

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at chertsey@silverlandstone.co.uk or mailing us at:
Silverland Stone
7 Waverley Farm, Waverley Lane Farnham  GB GU98EP

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – COOKIES

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

You can change your cookie personalisation at any point by using the Cookie Preference tool.

Essential Cookies

Essential cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

ServiceInformationDurationName
Unknownmp_a36067b00a263cce0299cfd960e26ecf_mixpanel
24 Hoursmp_a36067b00a263cce0299cfd960e26ecf_mixpanel
Unknownpaypal-offers--view-count-credit,one-touch
24 Hourspaypal-offers--view-count-credit,one-touch
Unknown_hjTLDTest
24 Hours_hjTLDTest
Unknownpaypal-offers--view-count-credit%2Cone-touch
24 Hourspaypal-offers--view-count-credit%2Cone-touch
Unknowncurrency
24 Hourscurrency
Unknown_y
24 Hours_y
Unknown_shopify_y
24 Hours_shopify_y
Unknown_shopify_fs
24 Hours_shopify_fs
Unknown_orig_referrer
24 Hours_orig_referrer
Unknown_landing_page
24 Hours_landing_page
Unknownsecure_customer_sig
24 Hourssecure_customer_sig
UnknownMCPopupClosed
24 HoursMCPopupClosed
Unknowncart_currency
24 Hourscart_currency
Unknowncart
24 Hourscart
Unknowncart_ts
24 Hourscart_ts
Unknowncart_sig
24 Hourscart_sig
Unknowncart_ver
24 Hourscart_ver
b:mod ThemeOrder Tacking
24 HoursBMOD_ORDERTRACKING
WordPressSession Key
These cookies help us keep you logged in to our site.
Sessionwordpress_sec_%
WooCommerce WishlistGuest Wishlist
To remember the wishlist items and to allow to maintain a wishlist without making a user account.
24 Hourstinv_wishlistkey
WordPressCookie Test
Set by WordPress to check if the cookies are enabled on the browser to provide appropriate user experience to the users
Sessionwordpress_test_cookie
WordPressLogin ID
WordPress sets this cookie to indicates when you’re logged in, and who you are, for most interface use.
Sessionwordpress_logged_in_%
WooCommerceWooCommerce Session
The cookie contains information identifying the customer and session expiration time. For guest shoppers this a randomly generated cryptographically strong ID.
2 Dayswp_woocommerce_session_%
WordPressSettings
Used to customize your view of admin interface, and possibly also the main site interface
1 Yearwp-settings-%
WordPressSettings Time
Used to customize your view of admin interface, and possibly also the main site interface
1 Yearwp-settings-time-%
WordPressSaving Post
Used to help with the saving of content in the WP backend admin
24 Hourswp-saving-post
b:cookiesCookie Preferences
Used to store your cookie preferences for this site
2 Yearsbcookies_acceptance
WooCommerceCart Items
Records if there are any items in the shopping cart
Sessionwoocommerce_items_in_cart
WooCommerceCart Hash
Stores an encoded string representing the contents of the WooCommerce shopping cart
Sessionwoocommerce_cart_hash
Jetpack/WooCommercetk_tc
Store the user's usage history.
Sessiontk_tc
IntercomVisitor ID
Allows visitors to see any conversations they've had on Intercom websites.
9 Monthsintercom-id-%
WordPresswordpress_c4bfe52b9e44f33a5ac79d4d7e388d1e
24 Hourswordpress_%
b:cookiesAcceptance Update
Indicates that the users cookie selection has been updated
Sessionbcookies_acceptance_updated

Analytics Cookies

These cookies gather anonymous information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will mean we can’t gather information to improve the experience.

ServiceInformationDurationName
Google AnalyticsTracking Code
Used to store a unique client identifier ID (randomly generated number) that is used to generate statistical data on how the visitor uses the website.
2 Years_ga
Jetpack/WooCommercetk_ai
Helps to track users for analytics purposes
Sessiontk_ai
Google AnalyticsTracking ID
Used to store a unique client identifier ID (randomly generated number) that is used to generate statistical data on how the visitor uses the website.
24 Hours_gid
Google AnalyticsAnalytics Cookie
Used to set and get tracking data
24 Hours_gat_gtag_%
Hotjar_hjid
Set when the customer first lands on a page with the Hotjar script.
24 Hours_hjid
Jetpack/WooCommercetk_qs
Helps to track users for analytics purposes
24 Hourstk_qs

Advertising Cookies

Advertising cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

ServiceInformationDurationName
AdalyserAdalyser Campaign
Uniquely identifies a user and persists long-lasting information about their behaviour on the site.
2 Years__adal_ca
AdalyserAdalyser ID
Uniquely identifies a user and persists long-lasting information about their behaviour on the site.
2 Years__adal_id
MailchimpLanding Site
Store information for remarketing purposes
1 Monthmailchimp_landing_site
MailchimpCart Current Email
Store information for remarketing purposes.
Sessionmailchimp_cart_current_email
MailchimpCart Previous Email
Store information for remarketing purposes.
Sessionmailchimp_cart_previous_email
MailchimpUser Email
Store information for remarketing purposes
Sessionmailchimp_user_email
FacebookTracking Code
24 Hours_fbp
Snap chat_scid
Snap chat tracking
24 Hours_scid

Personalise Cookies

ServiceInformationDurationName
b:mod ThemeProduct per page
Determines how many Products per page.
1 Yearproducts

* The % symbol shown in the cookie name indicates a wildcard (unique code/identifier)

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at chertsey@silverlandstone.co.uk or by mail at
Silverland Stone
[Re: Privacy Compliance Officer]
Silverland Stone, Holloway Hill, Chertsey, Surrey, KT16 0AE

THIS WEBSITE USES COOKIES

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Privacy Policy | Cookie Policy

Essential
Analytics
Advertising
Personalisation
  • Overview
  • Essential [33]
  • Analytics [6]
  • Advertising [8]
  • Personalise [1]
  • Other [0]

Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly essential for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent.

Essential cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie Provider Info Duration
mp_a36067b00a263cce0299cfd960e26ecf_mixpanelUnknown24 Hours
paypal-offers--view-count-credit,one-touchUnknown24 Hours
_hjTLDTestUnknown24 Hours
paypal-offers--view-count-credit%2Cone-touchUnknown24 Hours
currencyUnknown24 Hours
_yUnknown24 Hours
_shopify_yUnknown24 Hours
_shopify_fsUnknown24 Hours
_orig_referrerUnknown24 Hours
_landing_pageUnknown24 Hours
secure_customer_sigUnknown24 Hours
MCPopupClosedUnknown24 Hours
cart_currencyUnknown24 Hours
cartUnknown24 Hours
cart_tsUnknown24 Hours
cart_sigUnknown24 Hours
cart_verUnknown24 Hours
BMOD_ORDERTRACKINGb:mod Theme24 Hours
wordpress_sec_%WordPressThese cookies help us keep you logged in to our site.Session
tinv_wishlistkeyWooCommerce WishlistTo remember the wishlist items and to allow to maintain a wishlist without making a user account.24 Hours
wordpress_test_cookieWordPressSet by WordPress to check if the cookies are enabled on the browser to provide appropriate user experience to the usersSession
wordpress_logged_in_%WordPressWordPress sets this cookie to indicates when you’re logged in, and who you are, for most interface use.Session
wp_woocommerce_session_%WooCommerceThe cookie contains information identifying the customer and session expiration time. For guest shoppers this a randomly generated cryptographically strong ID.2 Days
wp-settings-%WordPressUsed to customize your view of admin interface, and possibly also the main site interface1 Year
wp-settings-time-%WordPressUsed to customize your view of admin interface, and possibly also the main site interface1 Year
wp-saving-postWordPressUsed to help with the saving of content in the WP backend admin24 Hours
bcookies_acceptanceb:cookiesUsed to store your cookie preferences for this site2 Years
woocommerce_items_in_cartWooCommerceRecords if there are any items in the shopping cartSession
woocommerce_cart_hashWooCommerceStores an encoded string representing the contents of the WooCommerce shopping cartSession
tk_tcJetpack/WooCommerceStore the user's usage history.Session
intercom-id-%IntercomAllows visitors to see any conversations they've had on Intercom websites.9 Months
wordpress_%WordPress24 Hours
bcookies_acceptance_updatedb:cookiesIndicates that the users cookie selection has been updatedSession

Personalisation cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Cookie Provider Info Duration
productsb:mod ThemeDetermines how many Products per page.1 Year

These cookies gather anonymous information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will mean we can’t gather information to improve the experience.

Cookie Provider Info Duration
_gaGoogle AnalyticsUsed to store a unique client identifier ID (randomly generated number) that is used to generate statistical data on how the visitor uses the website.2 Years
tk_aiJetpack/WooCommerceHelps to track users for analytics purposesSession
_gidGoogle AnalyticsUsed to store a unique client identifier ID (randomly generated number) that is used to generate statistical data on how the visitor uses the website.24 Hours
_gat_gtag_%Google AnalyticsUsed to set and get tracking data24 Hours
_hjidHotjarSet when the customer first lands on a page with the Hotjar script.24 Hours
tk_qsJetpack/WooCommerceHelps to track users for analytics purposes24 Hours

Advertising cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookie Provider Info Duration
__adal_caAdalyserUniquely identifies a user and persists long-lasting information about their behaviour on the site.2 Years
__adal_idAdalyserUniquely identifies a user and persists long-lasting information about their behaviour on the site.2 Years
mailchimp_landing_siteMailchimpStore information for remarketing purposes1 Month
mailchimp_cart_current_emailMailchimpStore information for remarketing purposes.Session
mailchimp_cart_previous_emailMailchimpStore information for remarketing purposes.Session
mailchimp_user_emailMailchimpStore information for remarketing purposesSession
_fbpFacebook24 Hours
_scidSnap chatSnap chat tracking24 Hours

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Cookie Provider Info Duration
We are not using cookies of this type at the moment!